1. Individual quotation
NDev Studios does not publish fixed commission prices. Each commission is quoted individually according to the approved scope, complexity, estimated development time, testing, documentation, revisions, support requirements, direct costs and project risk.
2. Currency and payment method
Commission prices are quoted in GBP and are normally collected through itemised Stripe invoices. For a client under 18, the parent or legal guardian must make payment. Stripe processes card details; NDev Studios does not store full card information.
3. Quote validity and payment stages
A written quotation is normally valid for seven days unless stated otherwise. The accepted proposal defines the required initial payment, any milestone invoices and the final balance. There is no universal deposit percentage for every commission, and an invoice may state its own payment due date.
4. Cancellation before development
If a commission is cancelled before development has begun, payments already received for that commission are refunded in full.
5. Cancellation after development starts
If a client cancels after work begins, NDev Studios may retain a fair and proportionate amount for work already performed, committed time, direct costs and genuine losses caused by cancellation. Any unearned amount is refunded and the calculation is explained to the client.
6. Applicable cancellation rights
Where statutory cancellation rights apply, the required information is provided before payment. NDev Studios will not begin work during an applicable cancellation period unless early performance has been expressly requested and any lawful payment consequences have been acknowledged.
7. Cancellation by NDev Studios
NDev Studios may pause or cancel work for serious reasons including abuse, prohibited content, non-payment, missing cooperation, unsafe requirements or an unworkable project. Where the client is not at fault, unearned payments are refunded. Where the client is seriously at fault, only earned and proportionate amounts or genuine direct losses may be retained.
8. Final payment and delivery
The final balance becomes due after client approval and before final delivery or production deployment unless the accepted proposal defines a different milestone arrangement. Delivery follows cleared final payment.
9. Third-party costs
Domains, external hosting, licences, premium plugins, paid APIs, subscriptions, hardware and other third-party services are normally purchased and owned by the client unless the accepted proposal explicitly includes them.